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Hi, I am Muskaan Mahendru

Senior Product Designer (HFI-CUA Certified)

I design for moments where users hesitate - turning complexity into clarity through systems thinking.

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Clarity. Systems. Intent

With 5+ years of experience, currently at Appinventiv. I've worked across B2B and consumer products, including e-commerce platforms like Noise. 

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Selected Work

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HEYHARI

Consumer App | Discovery & Recommendations

Improving product discovery to increase conversion by 22%.

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Quivio

B2B | Workforce Scheduling  & Time Tracking | 0-1

Designing a workforce scheduling system that improves accuracy, reduces conflicts, and enables better operational decisions at scale

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Noise

E-commerce | Conversion Optimization 

Reducing friction in high-intent moments, the redesigned cart increased overall conversion by 16% and improved checkout completion by 18%.

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Five years ago I realized the most interesting design problems aren't about interfaces - they're about the moment right before someone makes a decision, and everything that makes them hesitate.

That's what I design for. I'm Muskaan Mahendru, a Senior Product Designer (HFI-CUA Certified) with 5+ years across B2B platforms and consumer products. At Appinventiv, I've taken products from concept to scale - reducing scheduling errors in workforce tools, improving checkout conversion on e-commerce platforms, and designing discovery experiences that actually convert.

My process is research-first. I use user interviews, funnel data, heuristic evaluation, and jobs-to-be-done to understand not just what users do, but why they do it. I work closely with PMs and engineers from day one - not to align on outputs, but to align on the right problem.

I believe the best design decisions are the ones that feel obvious in hindsight. Getting there requires asking harder questions earlier.

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My Toolkit

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My Design Values

Designing systems that balance clarity, intuition, and impact - grounded in both user behavior and business outcomes.

These principles guide how I approach every product I design.

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CLARITY OVER

COMPLEXITY

Clarity

SYSTEMS OVER SCREENS

Systems

INTENT OVER

INTERACTION

Intent

SOME UI WORKS

A collection of shipped UI screens.

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